Charlton Athletic are proud to announce that the club has been awarded a Family Excellence Silver Award for the 2023/24 season.
The Addicks were twice assessed during the campaign, showing a sizeable improvement from the first visit to the second visit as part of the club’s increased focus on making The Valley a great place for a family day out.
Lisa Squires, Charlton's Fan Engagement Manager, said: "We’re really pleased to receive the award and it was great to see a real improvement throughout the season. We have a new Fan Zone coming in next season and we’re doing plenty more to make sure that The Valley is a great place to bring a family for a day out.
“In addition to the work being done on matchdays, we held a successful series of family events – culminating in the free Family Fun Day in April, which was a great success. Work has very much begun on our next free Family Fun Day and we’ll be announcing the details in due course.”
The EFL’s Family Excellence Scheme assesses the experience clubs provide for match-going families through the use of family matchday assessors, covering a range of touchpoints across ticket purchase, matchday activations and experience, accessibility, facilities and family communications. The scheme recognises the continuous improvement and best practice that emerges across the League and rewards clubs for their efforts in attracting and retaining young supporters.
EFL Chief Executive Trevor Birch said: “Attendances across the EFL are at a modern day high and it’s really encouraging to see more than one million junior supporters attend an EFL match for the third season in a row, highlighting the great work being done by EFL clubs to encourage young people through the turnstiles.”
Supporters can purchase an adult and an U11s season ticket in the club's popular Family Stand for just £325. Click here to purchase yours now.
