- Saturday’s game set to see up to 1,000 Charlton supporters return to The Valley
- Full season-ticket holders that aren’t able to attend will be able to use money owed to them as CAFC Cash to watch a live stream of the game on Valley Pass.
The club is delighted to be able to welcome supporters back to The Valley for Saturday’s game against Doncaster Rovers.
Up to 1,000 fans will be allowed into the stadium for the League One game which will act as a trial event with the club hoping to get as many as 8,000 fans into games in October, should government regulations allow it.
The restrictions, in line with government guidelines, will mean supporters will be able to sit in the West Lower and Covered End Lower for Saturday’s game. The club has strict guidelines to follow, to develop confidence that it can hold games at The Valley in October with fans. Members of the local council and Sports Ground Safety Authority will be in attendance monitoring the club's procedures.
2020/21 Season-ticket holders who purchased before full season tickets were replaced by 22-game season tickets, on Monday, August 24th, will qualify to purchase tickets, with access to tickets then decided through the club’s loyalty point scheme. Supporters can find a list of qualifying levels and dates for tickets to the game below:
· 640 Loyalty Points: 17/09/20 9:30am
· 600 Loyalty Points: 17/09/20 11:30am
· 540 Loyalty Points: 17/09/20 13:30pm
· 490 Loyalty Points: 17/09/20 15:30pm
· 470 Loyalty Points: 17/09/20 17:30pm
· 450 Loyalty Points: 18/09/20 09:30am
· 400 Loyalty Points: 18/09/20: 11:30am
The club sold 3,246 full season tickets before reducing the full season ticket to a 22-game tickets, which didn’t include the game against Doncaster Rovers. With only 1,000 seats available, the 2,246 full season-ticket holders who aren’t able to get into the game, with a full season ticket, will be able to use money owed to them as CAFC Cash to gain access to a live stream of Saturday’s game on Valley Pass. This money will be loaded into their accounts once the 1,000 tickets have been assigned. All other supporters can purchase a pass to live stream Saturday’s game by clicking here.
Supporters can find out how many loyalty points you have on your account by visiting booking.cafc.co.uk and logging in. Once supporters have logged in, hover over your name and click the Personal Details tab from the dropdown menu. In this section, you will be able to view how many points have you accrued.
The club's ticket office will be open for telephone queries only from 9.30pm - 5pm on Thursday and Friday.
Information for ticket purchasers
To secure your ticket, you will need to log into your ticketing account and select the Home Games tab on our ticket website. You will then need to select the Doncaster game and pick which seat you would like to sit in. Due to the restricted attendance, season ticket holders will not be allocated their regular seats and must redeem one of the free seats that show on the map.
Please note that each fan only allowed to redeem one ticket against their FAN ID for Track and Trace purposes.
We also want to let fans know that for this game, they will not be using their season ticket cards. Due to the operational complexities of plotting season ticket seats, supporters attending the game will have to use a print-at-home ticket, which can also be accessed on a phone or tablet, to get access to the game.
Our Ticket Office will not be open on the day due to social distancing measures, so please make sure you print your ticket off ahead of time. Any fan who turns up to the game without their print at home ticket will not be allowed entry into the ground. Due to SGSA regulations, the club is not permitted to print off any physical tickets, so replacements on the day will not be able to be allocated.
Each fan that is successful in redeeming a ticket will receive a separate email ahead of time with crucial information about the matchday. Included in this email will be a time for each fan to arrive to enter through the turnstiles. Please make sure you stick to this time as this will aid a smooth entry into the ground and help our fans keep socially distanced from each other.